A one-time payment means paying the full amount in a single payment.

Please note that layaway prices are usually higher than the one-time payment price due to the extended payment period.

A layaway allows you to divide the total price of your order into smaller monthly payments instead of paying the full amount at once.

Your first payment is due upon order, unless a different date has been arranged through an invoice. The remaining payments are then due according to your assigned monthly payment schedule.

Your first layaway payment is due upon placing your order, unless a different first payment date has been arranged through a custom invoice.

After your first payment, the remaining installments are generally due at the end of each succeeding month.

For example, if you place an order on August 29 under a 3-month layaway:

• August 29 — 1st payment, due upon order
• September 30 — 2nd payment
• October 31 — 3rd and final payment

Your actual payment dates can be checked under Upcoming Dues in your Booked Up! account.

Payment plans cannot be changed. But you may pay your layaway in advance. 

If you miss your payment, your account will be tagged as overdue and you may not be able to place an order with layaway. 

Late payments are subject to a 3% overdue fee.

Please settle your overdue payment as soon as possible to avoid additional consequences under our payment and layaway policies.

We accept GCash, Maya and Bank transfer

A book request is an order request for a book or special edition that is not currently listed on our website.

Booked Up! can source books from selected overseas stores and book boxes. Availability depends on the title, store, shipping options, and whether we are able to purchase the requested edition.

How to request a book

Message us through Messenger and send:

• A photo or screenshot of the book
• The book title and edition you want
• The store or website where you found it, if available
• A screenshot showing the store price, if possible

We will check whether we can source the book and provide you with a quotation.

If you accept the quotation, we will send you an invoice link where you can complete your order and make the required payment.

Please note that sending a book request or accepting a quotation does not by itself secure the book. Your request will only be secured once the required payment has been submitted and validated.

1. Open the invoice link.
2. If you already have an account, sign in.
3. If you’re new to Booked Up!, create an account.
4. Select your preferred payment method from the dropdown menu.
5. Scan the QR code or use the provided payment details.
6. Send your payment.
7. Take a screenshot of your proof of payment.
8. Upload your proof of payment.

We currently use:

• J&T Express
• LBC

Not necessarily. Some stages of the process naturally take longer than others.

If your book is a preorder

Your book may simply not have been released yet.

It can take several months for the status to move from:

Book Secured → In Transit to WHS

If your book is already being shipped to the Philippines

International shipping and customs can take weeks to months.

Your status may remain at:

Preparing to Ship Out → Shipped Out → In Transit to PH → Customs Processing

for an extended period.

A status that hasn’t changed recently does not automatically mean that your order is lost or forgotten.

Preorders are books that have not yet been released at the time you place your order.

Because of this, it is normal for a preorder to take several months from the date of order.

Once the book is released, it still needs to be shipped from overseas to the Philippines. Our international shipments generally travel by sea cargo, which can take another 3–5 months.

Your preorder therefore involves two major waiting periods:

Book release → International shipping → Arrival in the Philippines

Please always check the estimated release date and ETA before placing a preorder.

We understand that receiving a book with imperfections can be disappointing.

However, Booked Up! does not offer refunds or returns based on the condition of books received.

Our books are sourced from overseas, and returning individual copies internationally is generally not possible. In addition, the stores and suppliers we source from do not provide refunds or replacements for imperfect or damaged copies.

Because of this, please understand that minor dents, marks, shelf wear, or other imperfections may occur during the sourcing and shipping process.

Heirloom, Acrylipics, Ruined by Fiction, LitHaven pre-orders (on-hand items are fine), and PageandWick pre-orders (on-hand items and sub-boxes are fine).

We don’t currently source from these shops. If you’re considering ordering from them directly, we’d suggest reading up on recent community feedback first.

We price each title individually — landed cost, promotional pricing and how hard it is to secure both factor in. Two books at the same retail price won’t always be priced the same. Some titles are also offered at promo pricing, which is title-specific and limited-time.

For onhand books yes we can pack and send it to you as soon as we can. 

For pre-orders you need to wait until books arrive in our PH address. If the book arrives before you complete your layaway, we will keep it reserved for you until the remaining balance is paid.

Yes. Layaway orders can only be shipped once both of the following conditions are met:

1. The book has already arrived at our PH address.
2. The order has been fully paid.

3-5 months via sea cargo

We currently schedule one pickup during the weekday and conduct drop-offs every weekend.

Please allow additional time for your parcel to move through the courier’s network after dispatch.

Weather delays

For the safety of the books and our delivery team, we may temporarily hold deliveries when the weather is unsafe in our area or at the destination.

If heavy rain or severe weather affects either location, your parcel may be sent out once conditions are safe and dry.

Subscription book prices and payment options may vary from month to month.

Even when books come from the same subscription company, our final pricing can be affected by factors such as the book’s original price, international shipping and forwarding costs, exchange rates, book size and weight, and other sourcing expenses.

Promotions and available payment plans may also vary per title.

Because of this, the price of a previous month’s subscription book should not be used as the expected price for future subscription books.

Please always refer to the individual listing or quotation for the current book’s final price and available payment options.

A subscription book (sub-book) is a special edition book released as part of a book box company’s monthly subscription.

These may include exclusive features such as special covers, sprayed edges, foiling, illustrated endpapers, exclusive formatting, or other customizations depending on the subscription company and edition.

Booked Up! may offer slots for selected subscription books from book boxes such as FairyLoot, Illumicrate, OwlCrate, and other selected subscription services.

You do not need to have your own subscription to order a sub-book from us when slots are available.